Comfortable and punctual as always; have been a patient of Roberta for almost 20 years. Yikes! I continue with her because of the way she monitors my gum health. She also takes her time, never rushes, and always offers feedback and suggestions. She's the best.
Thank you Janet, I will let Roberta know that you gave her a lovely review!!! Appreciate the feedback!!
Customer since 2011
Great Experience, from Veronica and Nicolette at the front desk to Michelle, replacement hygienist, Katie, assistant, to Dr. Shahinian, herself- all kind and professional. At age 63 my teeth are in great shape thanks to Hingham Dentistry- Thank You!
I feel I was told very little of the post procedure care required for my procedure. Needing to eat soft and cool foods for 2 weeks post procedure was never mentioned until after the work was done. I was told I would need a mouth guard but I had to call 2 days before the appointment to remind staff that I hadn't been fitted yet. I must have received upwards of 15 Novocain shots and as the numbness wore off it was very uncomfortable. For a procedure that was this expensive I would have expected to be told all the pros and cons so I could properly weigh the decision of whether I wanted to proceed forward with it or not.
I had been seeing my Hygenist for years and so I feel that notifying me beforehand about her leaving the practice and the option of who I would see instead beforehand would have been more appropriate instead of the surprise upon my arrival. Also, along with the notification, an explanation of the new cleaning technique used during my visit would have made my experience a much better one.