Had appointment for my dog to receive a proheart injection. No Dr. came in or acknowledged my dog at time of visit. Only 2 female tech's came in. Did not introduce themselves, gave my dog the injection, when we returned home I was petting my dog and felt a lump. There was a patch of dry blood in his fur and a 1 1/2 inch line of dried blood like a needle track. This had never happened before. Did not make me feel very confident in Hinkles nor my dogs care.