100.0% would refer friends and family to us

1 stars Customer since 2001

I was very disappointed with my latest visit. While inspecting my car the tech cross threaded a stud when replacing a wh ... Read More

Hippensteel Auto replied:

We contacted Mr. Harkins immediately after receiving this review. Mr. Harkins has been a great customer for so many years that sometimes we take their kindness for granted. We failed to understand that he was upset that this had happened with the wheel stud. We do see it as a common occurrence and we just deal with those situations as they happen. This happened to Mr. Harkins while he removed the wheel and it was not a normal problem for him to rectify. As far as the bulb charge, he misread the invoice. The total price to replace the light bulb was $9.07 parts and labor. After this was all explained, Mr. Harkins was extremely satisfied. We are thankful for him bringing this to our attention so that in the future we can serve our other customers better.

5 stars Customer since 2013

I've used Hippensteel's for a number of my past and present vehicles for service work. The price is always fair and serv ... Read More

5 stars Customer since 2005

My car was evaluated, they consulted me before correcting a couple motor issues. I never worry when Hippensteel's and th ... Read More

5 stars Verified customer

Excellent service and extremely friendly staff! Always satisfied.

5 stars Customer since 2012

Always good to do business with Hippensteel.

5 stars Customer since 2012

I didn't have an appointment, but they were able to fit my vehicle in a short time. Excellent job as always

1 stars Customer since 2013

I appreciated having the loaner car- wish I had asked earlier. I have only had my car back a day but, so far so good- I ... Read More

5 stars Customer since 2011

We have an older vehicle that we are trying to keep running. Hippensteels took the time to find the needed part and make ... Read More

5 stars Customer since 2015

I am very happy with your work and feel your people are knowledgeable about the first two vehicles

you have worked on. O ... Read More

5 stars Verified customer

Great service!