Had to come back for a toner after touch up and highlights to try and blend strong, dark line of demarcation and too-ashy highlights. They had me come in 45 min. early before my cut to do this. I thought my stylist would be there because I told them when I made the appointment that I needed her to see my hair dry. Stylist didn't start until later so I waited 45 minutes. The colorist put a toner on it. Temporary fix, still have a dark "halo:". My stylist always gives a great cut, but I've been going for a longer look but keep ending up with a short, layered bob.