I really liked the cut that Norma gave me on my last visit so decided to try you for a color touch-up too with my second visit. I informed Jessie of my resistant gray and the desire to blend the touch up with my highlights. I ended up with a close-to-black stripe down my head and sides. It was horrid!
I came back after the Labor Day holiday so she could blend in some highlights to help hide the harsh dark line. I told her how my highlights near my face were too white already and overall that I felt over-highlighted. Well, she gave me more white highlights! It looked better than it did with the solid dark line, blending the stripe somewhat; and I know she only put highlights where they already were -- but why the super- light white ones when I told her that I hated them and we're heading into fall?? Why not blend in some of the darker tones in my hair??!
Anyway, overall, a really bad color experience. Not only having to come back for a second time on my lunch hour but then ending up looking worse than when I came in for the touch up in the first place. Would recommend HIP for a cut only - not color.