I'm normally a pretty patient person, but on my recent visit I had to wait over 30 minutes to be seem. My appt. was at 3:00, there was no one in the waiting room but me, but there I sat and waited for what seemed to be forever. My hygienist finally called me back and apologized for the wait informing me that they had computer problems all day. She did a really good job cleaning my teeth, and was pretty fast seeing that I told her that I had another appointment afterwards. I was slightly irritated with the situation, but she was really nice about the whole situation.