I loved the stylist, she did a great job with the service that was provided. However, there were a few things that discouraged me from going to Hi-Lites Aveda in the future. In the past Hi Lites Aveda would provide a detailed receipt of the charges. This last time that I went I paid and although the stylist had gone over prices with me before the service, at the end I never knew how the services added up to the final price. My fault for trusting the salon but I should have asked for a printout. I had a 25% off coupon that was not honored at the 25% because my service was about 250 dollars and the discount they gave me was 20 dollars. Thats not even 10%. I was prepared to pay for the service but I did not appreciate the sneaky ways. Also, at the end of the service I agreed to purchase the shampoo and conditioner, when I arrived home I realized they had added another product that I had not agreed to purchase, sneaky again. I love the product and the stylist and this was going to become my place to go but not after the sneakiness at the end.