93.6% would refer friends and family to us

4 stars Verified customer

4.5 starss

Terri was amazing! She accommodated all my requests, and I felt like a brand new person!

She mentioned the series special (6 sessions for the price of 5).

When I asked at the front, I was told I had to use it within 3-6 months.

I am off island quite frequently and this would make it stressful for me to accomplish. I would appreciate it if you waived the time limit on this special.


5 stars Customer since 2014

The gal that helped me was knowledgeable and very helpful. She was also very pleasant to work with.

4 stars Customer since 2003

The services and care from nail technician Satoko and hair specialist Masami are excellent and 5 stars. What doesn’t make the Ho’ala a 5 star experience is the additional fee for cleaning on top of their premium rates. This was initiated during Covid when no other Salon & Spa implemented fees even with additional cleaning disciplines. Ho’ala is back to regular standards of cleaning but still adds on a cleaning charge

5 stars Customer since 2003

Relaxing, peaceful and so needed!

5 stars Customer since 2008

Excellent service and friendly demenar

5 stars Customer since 2011

Last. Minute appt. Therapist was very good.

5 stars Customer since 2018

Walked in and got an appointment with one of the master hair stylists! If you are looking for a personalized pampering and relaxing experience to have the time to focus on you this place is it!! Mahalo for accommodating me!

4 stars Verified customer

Very nice spa. Received a facial from Heidi that was very nice.

5 stars Customer since 2019

Tina is excellent

5 stars Verified customer

Terri is amazing and I would highly recommend her to my friends and family.