93.7% would refer friends and family to us

5 stars Customer since 2012

Pleasant staff. Blanca gave me the haircut I wanted :)

3 stars Customer since 2022

I have gotten more for my money at a cheaper salon. I still had callus build up in my feet which was the main reason for going to Haola. I will stick to the cheaper pedicure salons

5 stars Customer since 2022

I will keep it simple, I was the best massage I have ever had. The masseuse Kristen was great and listened to me and my body, she knew when to ease up and how to work on the tough spots with out make it painful. Kristen did a great job on finding areas I didn't even know needed attention. I was sad that she would not be working the day I wanted to book again before I fly back home.

5 stars Verified customer

A first class salon!

5 stars Customer since 2021

Satoko gave me a wonderful pedicure. She's so kind and I felt comfortable putting my feet in her care. I'm self-conscious of the condition of my feet and toenails so I don't let just anyone touch them. I went in with tired neglected feet and came out an hour later with feet I wanted to take pictures of. So glad my friend suggested I go to Satoko.

5 stars Customer since 2008

Very professional! Very accommodating!

5 stars Customer since 2017

Emi is amazing, and I am so glad I finally found someone in Honolulu to cut and style my hair!!!

3 stars Customer since 2016

An ok experience but I didn’t appreciate how I wasn’t informed about the $5 sanitation fee by anyone at the salon. I haven’t been there in years because when I got my hair done years ago and was asked if I wanted gloss I wasn’t told there would be an extra cost for it either. I also notice that some stylists seem to try to get me to purchase aveda items to add to my tab at the end so that when the tip is totaled it is much higher tip.

Not sure I’ll ever return to this salon. Salon doesn’t offer the complimentary hand massages anymore apparently. I really enjoyed those as other salons didn’t offer that. I hate that I was disappointed as the salon location is very convenient and I love the ambience as well as aveda products.

4 stars Customer since 2007

Happy service

5 stars Customer since 2003

I live on the Big Island and when I come over to Oahu, I always make it a point to either get a facial but definitely a brow wax by Masako. Very gentle and professional. Very calming experience.