I was impressed by the friendliness good nature and professionalism of all the staff. I felt that Dr. Hoffman's exam was thorough and not rushed because he had other patients in the office. I was a little concerned when he, during the exam, said medical terms to his assistant to write down on my chart. Let's face it, ALL medical terms sound like they are terminal ☺ He did, however, explain everything to me when we reviewed the x-rays during the follow-up. The manipulations went as I expected and, I must say, I felt MUCH better after that. Today I have a lot less pain/discomfort. I am looking forward to more treatments to "fix" me and then the maintenance visits. I really like the fact that Dr. Hoffman treats THE PATIENT, not just the symptoms.