I was looking for an orthodontist for my two daughters....I had been to another orthodontist for consults before I came to Dr. Hoff. The difference in price and customer service was astonishing....there was nothing to recommend the other orthodontist and EVERYTHING to recommend Dr. Hoff's office! It was a no-brainer, and I'd rate them higher than 10 if I could! They've been friendly, efficient, competent and are reasonably priced--they have customer service down to a science. I wish all medical offices were run this way--great job!