my last visit was check ups for my 3 children. It took a lot longer than i anticipated: over 2 hours.
another issue that i have is our appointments keep getting changed. this has happened at least 4 times over the past year. this is very inconvenient and conveys a disrespect for my schedule, especially when the reason is that the dentist wants to go home early.
Positive: the staff and dentist are all very nice, informative and gentle.