I arrived 15 minutes early for a 10:00 a.m. appt. Debbie saw me on time and efficiently administered the eye test portion. Then I waited for a while until Robin called me to the exam room (she is also pleasant and efficient), checked my range of vision and eye pressure, etc,.and then I waited for Dr, Yeh (until about 11:20). I know your office has a busy schedule and I appreciate the skill of Dr. Yeh. He always takes necessary time to check my eyesight. However, I know you are very strick about on-time arrivals. Perhaps more time for schedling patients' time would not make the wait time so long for us. I have never complained about my wait time, but since you offered the opportunity I felt it was all right to tell you this. I have seen patients come in late while I wait, and they have to reschedule. I realize that you have to keep a manageable schedule. This is a private comment to you and I do not want it published.