All the staff are very kind, pleasant, and sincere. While the dentist is nothing desirable, the people at Hollywood dental understand and have your best interest at heart. I had all my teeth pulled in one sitting and I never felt judged. Only welcome. Dr Kim is very professional and will and has gone out of his way to insure you are comfortable. Even if it's a Friday afternoon during rush hour, he will make the drive across town to meet your needs. If that's not enough, they're flexible with payment arrangements. A big plus!