87.1% would refer friends and family to us

1 stars Verified customer

Hollywood vision Center was the worst thing I could have ever done. It completely wasted my time I got my eyes examine paid the necessary money to get my glasses in two weeks as I was told and since then I got nothing but the run-around they had excuses after excuses after excuses being short-staffed then some nonsense regarding the lab. I asked the same question to two employees and received two completely different answers which I consider was just lies. Today I came and picked up my check and cancel the order I would never ever come to Hollywood Vision Center

5 stars Verified customer

Great customer service!

5 stars Verified customer

I found my visit to the office very informative . Doctor was knowledgeable and thorough. The Staff was very helpful and I recommend that anyone needing any kind of eye care should come. Excellent

5 stars Verified customer

Dr. B is always on target and has all the answers to your questions. I always feel comfortable in her hands. Thanks, KEITH

5 stars Verified customer

Experience team work and pleasant reception.

The Doctor new and handle my situation professionally.

3 stars Verified customer

The staff and doctors are very polite but they really push the “extras” on you. Extra for random unnecessary exams, then “recommended treatment” (which was literally a hot compress, a bottle with baby shampoo, and omega 3 vitamins for $100) and so on and so on. I think it’s an ok place if you are willing to pish back on the salesmen.

2 stars Verified customer

My experience with the doctor during my exam was good. Pretty much every other aspect of my visits have been disorganized and messy. A lack of knowledge about insurance lead to being charged the wrong amount twice. Had I not questioned the receptionist, I would have paid $500 more than I should have. There was little to no communication regarding the order of my contacts or how they would be delivered - no pickup information or direction - when I followed up after weeks of silence, I found out that my contacts were never actually ordered.

I think these are good people, but there needs to be better training and organization. I won't be returning.

4 stars Verified customer

Hard to get appointments in time and some people who are supposed to be around are not.

3 stars Verified customer

I believe you might want to check your blood pressure cuff, I was informed my blood pressure was 200, but actually after seeing my doctor my blood pressure was 118/70

5 stars Verified customer

Rarely have I ever taken the time to rate my optometrist and staff, as getting my eyes checked was simply a functional, no-frills experience. But Dr. Brisco and every member of the staff at Hollywood Vision Center Optometry provided such a thoughtful, caring, and expert an experience that I am compelled to let others know what I now know: you haven’t had an optometric experience that matters if you haven’t visited and received services from Hollywood Vision Center Optometry!

The basic services are all in place, of course. But it is the information I learned about my eyes during my appointment that I’ve never received in my many years of annual eye-check appointments. There was conversation about eye care beyond anything I’ve ever been told, even details about what the doctor saw as she reviewed images of my eye that helped give me perspective about what should be seen, what shouldn’t, and what it all means.

I’m also impressed by the foundational holistic approach Dr. Brisco takes. As one who understands and appreciates that health care involves more than just treating illness, I was very happy to find that the doctor understands this and sees the benefit of applying a deep knowledge of traditional and holistic techniques to her work. It was an absolutely refreshing point of view that I thankfully embraced.

My appointment was not only worth the trip, but so encouraging that I’m actually looking forward to working with the doctor and staff to improve my eye health beyond what I thought was possible. And that, for sure, isn’t something I ever considered possible.