They are always professional and friendly.. Michelle makes me feel right at home, always making me feel comfortable and relaxed. She has very good people skills. You are lucky to have her. Dr. Katz is the best. He puts you at ease as soon as he walks into the room. It was my first time with Val, she knows her stuff. She made sure that I had information that was important to my health since I have a pace maker. Very good with my 6 month check up..