95.4% would refer friends and family to us

5 stars Verified customer

They were great. Had to have entire transmission replacement, and everything appears to be running smoothly. They even did a full detail on the truck, and was blown away by how clean it was. Couldn't recommend more highly. If you need work done call Hometown!

-Matthew

Hometown Service Center Inc. replied:

Thank You Matthew!!! It was our pleasure serving you. We'll be checking to ensure that everything is going well. We appreciate your business and will be available whenever you need us. Tim & Laurie.

5 stars Verified customer

Provided necessary services in a reasonable time.

Hometown Service Center Inc. replied:

Thank You Ron. We're so happy to have you as a customer. We will continue to work hard to keep your trust. Tim & Laurie.

5 stars Verified customer

I cannot thank the Hometown Service Center enough for all they did for me when I had my car problems. Tim was so very reassuring and they went beyond all that they needed to do to help me.

This is the only place I will go for servicing of my car and any car problems.

Thank you Hometown Service Center family.

Hometown Service Center Inc. replied:

Thank you for writing this review. We try at every corner to make the customer experience a great one. We really appreciate your feedback. We'll be there for you when you need us. Laurie & Tim.

5 stars Verified customer

Great customer service from Tim and the crew. They did a great job communicating the issues with my car to me. Reasonable rates. Great overall experience!

Hometown Service Center Inc. replied:

Thank You Alex! We are so happy to have you as our customer. Please know that we'll be ready to serve your needs in the future and we are so grateful you found us! Tim & Laurie.

4 stars Verified customer

Good job.

Hometown Service Center Inc. replied:

Thank You So Much for taking the time to assess us!!! We appreciate your feedback. Tim & Laurie.

5 stars Verified customer

Good service at a good price. I needed one extra thing fixed and they took care of it no issue. Great team and I’ll use them agan

Hometown Service Center Inc. replied:

Thank You Darrin! It was a pleasure working with you. We'll be ready any time you need us. Happy New Year! Tim & Laurie.

5 stars Verified customer

Tim and his team are probably the best mechanics ive seen. When i get my car back, which is a work car that cannot have any down time i always know i do not need to worry about anything. They check EVERYTHING and inform you of issues that will need to be taken care of, and when they need to be taken care of. And every time he has been right. If i would have listened to Tim the first time about an issue i had it would have saved me a lot of money! These guys know their stuff.

Hometown Service Center Inc. replied:

Thank you so much Jeffrey. We are so lucky to have a customer like you. Please know that you are appreciated by Hometown and we'll be ready for you whenever you need us. Tim & Laurie.

5 stars Verified customer

They performed an estimate that was significantly less than competition. The repair work was excellent. Will definitely go back.

Hometown Service Center Inc. replied:

Thank you John! We're so glad you found us. We treasure customers like you. We'll be ready when you need us. Happy New Year! Tim & Laurie.

5 stars Verified customer

excellent

Hometown Service Center Inc. replied:

Thank you Ken. We feel very grateful to have you as our customer. We appreciate your business and friendship and you will remain a priority whenever you need us. Happy New Year! Tim & Laurie.

4 stars Verified customer

I would highly recommend Hometown to anyone. I have just a couple of gripes, but they are minor in comparison to what I think is quality work overall. 1. It always bugs me a little when synthetic oil is used in an oil change when it is not called for by the automaker. Especially for someone who changes oil under the recommended schedule. I guess there are different opinions on this topic. 2. Loaner car was not available as promised because another customer failed to return their loaner. Other customers were picking up loaners while I was there. Maybe they were regular customers. Maybe they made their appointment before me. Just made it a little inconvenient for me. On the big plus side, again, great work. Clean facility. I got a $50 discount. My car handles much better now!!!

Hometown Service Center Inc. replied:

Thank you Kenneth! We'll keep working hard to earn your 100% customer satisfaction. We appreciate your patronage and friendship. We are so happy you found us. Happy New Year! Tim & Laurie.

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