95.6% would refer friends and family to us

5 stars Verified customer

Hometown has always been the place to go. They provide honest, friendly service. Never any pressure to do unnecessary service and will work with you to be sure you are in a safe vehicle. I've referred several friends to them and will continue to do so.

Hometown Service Center Inc. replied:

Thank You Joe & Michelle!!! Of all the assets a business can possess, treasured customers like you are the best! Sorry... that rhymes. We appreciate your business and friendship. Tim & Laurie.

5 stars Verified customer

These guys took care of a difficult repair and I am thankful to have a shop I can count on to do a good job.

Hometown Service Center Inc. replied:

Thank You Michael! We're so glad you found us. We'll be ready to serve you whenever you need us. Tim & Laurie.

5 stars Verified customer

Totally pleased and would definitely come back.

Hometown Service Center Inc. replied:

Thank You Dan! We are so happy that YOU'RE happy. Please know we'll be ready for you whenever you need us. Tim & Laurie

5 stars Verified customer

Good work!

Hometown Service Center Inc. replied:

Thank You!!! We'll be there for you! Tim & Laurie.

5 stars Verified customer

Always on time or early

Always a TOP NOTCH job

Hometown Service Center Inc. replied:

Thank You Stephanie. It's always nice to see you. We'll be there for you whenever you need us. We treasure having nice customers like you! Tim & Laurie

5 stars Verified customer

This was the first time we used them. Very happy with the service we received. We will continue to use them for all service on all of our trucks going forward.

Hometown Service Center Inc. replied:

Thank You Josh! Tim was so excited about you guys using us. We'll do everything we can to make it as easy as possible for you. We know what it's like to run a business! Thanks again, Tim & Laurie.

5 stars Verified customer

AC went out unexpectedly. Called in morning and they took it right away. Fixed problem and it was finished by mid-afternoon on a hot day. They have always been very nice, accommodating, and fare.

Hometown Service Center Inc. replied:

Thank You Jeff & Terri. We're so glad we could get this taken care of for you right away. We're very grateful that you are our customers and we'll always be there for you when you need us. Tim & Laurie.

5 stars Verified customer

My van wouldn’t accelerate on the way to meet my husband for lunch. I drove it in to Tim and he got me in with no appointment! My car was fixed that afternoon!

Hometown Service Center Inc. replied:

Thank You Glenda. Tim & I are so happy that you have been our customer through the years. We value your business greatly and hearing that you're satisfied makes our day!!! Thank you again. Tim & Laurie.

4 stars Verified customer

The only complaint I have is that my car went in on Monday on Tuesday afternoon I called and asked what was going on with my car and she said that someone would call me back and I didn’t hear from anybody till Wednesday afternoon

Hometown Service Center Inc. replied:

Dear Sally - We are so sorry you experienced this. Your business matters to us and this should not have occurred. We were having difficulty in the front office. We have replaced our Office Manager and assure you that you will not be left hanging again. We are embarrassed and promise we will make this up to you. Ever so humbly... Tim & Laurie.

5 stars Verified customer

Friendly and experienced owner and staff. Wonderful quality service.

Hometown Service Center Inc. replied:

Thank You Beth! Every now and then you get to have a customer that is also a good friend...like you! Thank you again, Tim & Laurie.

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