97.4% would refer friends and family to us

5 stars Verified customer

Never have had a surprise with this company. They do excellent work. All three of my vehicles are serviced by them. They treat all of them like their own. If you are not using them yet, you need to give them serious consideration for your next service requirements.

5 stars Verified customer

good customer service, give an honest review of your car's condition

5 stars Verified customer

The service was excellent and done in a timely manner.

Honest Accurate Auto Service replied:

Thanks for allowing us to service your Nissan Frontier - we appreciate your comments and your business!

5 stars Verified customer

Excellent customer and automotive service!

5 stars Verified customer

Always a pleasant and friendly atmosphere.

Honest Accurate Auto Service replied:

Thank you, Mary! Everyone enjoyed your wonderful banana bread too! And we are enjoying your stained glass Christmas stars in our windows again this year - Merry Christmas to you!

4 stars Verified customer

Overall, everything was great! My van had a pretty terrible engine noise, and most shops wouldn’t even look at it. Honest Accurate did take a look, found the problem, and did the repair. The van is running great, and I’m so glad we were able to get it taken care of. My only criticism, is that the diagnosis cost $120, and they were going to still charge me that on top of the repair cost. That put me in a situation where I wasn’t going to be able to afford the repair and the diagnostic. The staff weren’t able to do much, and I told them I’d have to pick the van up. They did call back, and waived the diagnostic fee. -but I feel like most places do that, without the hassle.

In the end, it went well.

Honest Accurate Auto Service replied:

Phillip, I am glad your Caravan is running well now and we very much appreciate your business! Thank you for your feedback on the diagnostic charge, as it gives us an opportunity to explain why the diagnostic process is so important. Because we have hired technicians who have the experience and aptitude to figure out more complex problems, we have found that we are able to accurately diagnose the problem, therefore fixing it correctly the first time (often saving the customer time and money in the long run). I think you would find that if you took the car to another shop where you did not have a separate diagnostic charge, the charge will actually be included in the total labor charge. We prefer to be very open about the time we spend on repairs and diagnostics, so that you understand exactly what you are paying for.

4 stars Verified customer

The waiting rooms atmosphere was very nice and comfortable for a automotive shop. I really appreciated all the communication of my vehicle waiting for an available tech and when it was bing looked at. It helped me know that they really did spend time on it.

Honest Accurate Auto Service replied:

Thank you for your business, Brandon, and I am glad we were able to help you out with your Ford Ranger! We make every effort to keep our customers informed, so I am glad that was helpful.

5 stars Verified customer

Great job as usual! Will always recommend.

Honest Accurate Auto Service replied:

Thank you, Bob! Always great to see you!

5 stars Verified customer

The folks at Honest Accurate Auto Service were great as well as their service. The customer reception area was clean as well as the rest of their facility which made a positive impression. They are far above the many other auto service places we have used in the past here in Colorado Springs. We were impressed with their thoroughness in repairing of our Honda van. They were genuine in wanting to make sure our van was in proper working order and that we the customer were 100 percent satisfied. They have set a high bar in customer service. When our van was ready to go, Honest Accurate Auto Service called me to ask if I would require the use of their shuttle service. It was nice not to be treated as a number. We are now big fans of Honest Accurate AutoService. We will now bring our herd of autos to Honest Accurate for all our future service service requirements. Thanks again Honest AccurateAuto Service. We will recommend you to our friends and coworkers.

5 stars Verified customer

As always, I found the service to be friendly, fair, knowledgeable and honest.

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