96.8% would refer friends and family to us

5 stars Verified customer

Couldn't find a better place to take care of my care. Know I can trust to do a great job!!

5 stars Verified customer

As usual, my service was great. Thank you

Honest Accurate Auto Service replied:

Always great to see you, Paul - Nice that you are a next door neighbor now! Thanks for your business!

1 stars Verified customer

I was overcharged for a rear window lock replacement on my 1994 Nissan PU truck. The part plus labor was well over $100.00. Had I known what it would cost for labor, and the part I would have done it myself. An after market plastic lock part would have been much cheaper via the internet. I was not given the option for the part. I blame myself, in part, for not doing due diligence on prior labor and, part pricing.

Again, a simple lock replacement should have been much cheaper. I will not do business with "Honest" Accurate Auto Service based on this excessive cost.

Honest Accurate Auto Service replied:

Pat, I appreciate the feedback on your service (which was over two years ago), as we take these things very seriously. We acknowledge that we are not the least expensive in town, and neither are we the most expensive. Our customers continue to come to us because they trust us to use reliable, quality parts in our repairs. We will use aftermarket parts, but only those that through our experience are of good quality and long-lasting. We would be more than happy to discuss your repair with you if further explanation would be helpful.

5 stars Verified customer

They diagnosed the problem and had it running again in 48 hours. They do live up to their name- honest and accurate.

Honest Accurate Auto Service replied:

Thank you for your business, Stefanie! Glad you were pleased with your service!

5 stars Verified customer

The auto service was great but the customer service was beyond expected.

Honest Accurate Auto Service replied:

Thank you for your comments and business, Andrew! We are thankful for our wonderful staff!

5 stars Verified customer

The service provided could not have been better. Rachel was super in checking in my car and the oil change, etc. was great.

Honest Accurate Auto Service replied:

Thanks for your comments! I will pass along your comment to Rachel as well, and thanks for your business!

5 stars Verified customer

The guys there are always very polite and courteous serving with a warm smile and quick wit. Very communicative with regards to whats going on with my vehicle. They are one of the best if not the best shop in town.

Honest Accurate Auto Service replied:

Thank you, Joe! We really appreciate your business and your comments. I will pass it on to our staff too!

4 stars Verified customer

Great service at a fair price, as always. The only reason I'm not giving the review 5 stars is the shuttle service. It both took too long, and the ride home was a little scary - lots of speeding.

Honest Accurate Auto Service replied:

Thanks for the comments, Greg, and we apologize that the shuttle service was not comfortable. We appreciate the feedback and will definitely address this with our shuttle drivers.

5 stars Verified customer

As always great work

Honest Accurate Auto Service replied:

Thank you for your business and comments!

5 stars Verified customer

Excellent, as always!

Honest Accurate Auto Service replied:

Thanks Kimberly!

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