This was the second time I've brought a vehicle to HT and this particular issue was particularly complex. There were multiple issues with my Tacoma requiring advanced troubleshooting and skill to remedy that was beyond my DIY car care knowledge. I was kept notified of all their steps and given the option to accept or decline the work along with a quote for the cost at that time. I believe Ben and the guys went above and beyond what I've seen at any other shop and the total cost was exactly what I expected. Had I taken this to a dealer and had the same work done, I can say with absolute certainty that it would have cost me at least 4 times what my final bill was.
I have no issues recommending Honest Tom's to anyone and will be bringing in a different vehicle in the coming weeks to have some somewhat major work done on the axle. Being treated as I did: fair, updated, even outside-the-box thinking has earned my repeat business.
Thank you again!