96.4% would refer friends and family to us

5 stars Customer since 2009

Excellent.

Hood's Automotive replied:

Thanks Ron! Always a pleasure to see you.

Michelle

5 stars Customer since 2005

Able to get vehicle in quickly, service performed to satisfaction.

Hood's Automotive replied:

Thanks Brian! Delighted to hear we were able to get you in/out quickly. We appreciate your business.

Michelle

5 stars Customer since 2015

Only place I will go for a vehicle alignment

Hood's Automotive replied:

Thanks for your kind review. We appreciate your business.

Michelle

1 stars Customer since 2010

Every thing was fine except it seemed to take along time.

Hood's Automotive replied:

Priscilla,

Thank you for your review. Always a pleasure to see you. We apologize your oil change took longer than expected and we appreciate your patience. We look forward to seeing you in January, 2021 unless you need us before then.

Michelle

5 stars Customer since 2007

This team is efficient, caring, and very competent!

Hood's Automotive replied:

Thanks Deb! Thank you for your kind words. It's always a pleasure to see you.

Michelle

1 stars Verified customer

Constant pressure to up-charge services. Final statement cost did not match previously agreed price.

Hood's Automotive replied:

Thank you for your review. I am so sorry to hear you were not satisfied with our service. I would appreciate an opportunity to understand what happen with your visit and make things right for you. This is not our typical customer experience, and NOT the experience we want our customers to have. You can reach out to me any time.

Michelle Hood-Litton

CEO

314-739-4611

5 stars Customer since 2007

Fast, efficient, and competent

Hood's Automotive replied:

Thanks Deb! Always good to see you and catch up. Let us know how the "new" car is working out for you. We appreciate the trust you place in us.

Michelle

5 stars Customer since 2019

Great service, great people.

Hood's Automotive replied:

Thank you Eileen. We appreciate your review. I'm delighted we were able to get your car taken care of quickly.

See you soon.

Michelle

5 stars Customer since 2004

Repair went just fine

Hood's Automotive replied:

Thanks for your kind words Carl! Always a pleasure to see you. We appreciate you!

Michelle

1 stars Customer since 2010

Very kind and helpfull.

Hood's Automotive replied:

Thank you for your kind words.