97.0% would refer friends and family to us

5 stars Customer since 2017

very pleased with Dr.Aldredge thank you

5 stars Customer since 2017

My experience at Hoops Vision Center was absolutely an experience to remember the employees of Hoops vision are outstanding my experience there was totally awesome and I highly recommend any Vision needs

5 stars Customer since 2016

Excellent care and service! Everyone on the staff that I met were just awesome! Way to go Hoopes!

Hoopes Vision replied:

Thank you, Jeanne!

5 stars Customer since 2017

Amazing experience with a great team to make you feel welcomed and comfortable throughout the whole process. Wish I did it sooner!

Hoopes Vision replied:

Thank you so much for the kind words, Laurianne!

2 stars Customer since 2013

I've never had to wait for such a long time to get to a patient room and then had to wait again for a doctor to get to my room to see me. Another patient actually came out of his room and inquired as to why Dr. Bradley had still not come into his waiting patient room. The gentleman said he had been waiting for over 30 minutes. I knew I was after him so I knew I had an even longer wait to see the doctor. There is NO SENSE to make a patient wait that long. Besides that, I had been in the outer patient waiting room and I had been waiting there for almost an hour. That was nuts!! I was not happy! I do not know what the problem was. If it's like that again, I won't go back. I'll give it another try in 6 months and see how things go.

Hoopes Vision replied:

Hi Sarah - In the past month since your review, we have been reviewing and analyzing our systems to determine issues that are slowing us down. We have made, and will continue to make, changes to improve and hope that you will have a much better experience when you return in a few months. We can't apologize enough for your wait times at your last appointment and fully expect to be better on your next visit. Thank you for bringing this to our attention, Sarah!

5 stars Customer since 2017

Excellent professional courteous treatment!

Hoopes Vision replied:

Thank you for your review, Linda!

5 stars Customer since 2015

The wait was a little too long but when we finally got to see the doctor it was great. He was very thorough and offered us options. We would recommend Hoopes Vision!

5 stars Customer since 2016

Excellent all the way around from staff to Doctors

Hoopes Vision replied:

Thank you, Bonnie! We really appreciate the review and kind words.

5 stars Customer since 2017

Very friendly, helpful and very nice facility. I unfortunately wasn't a good candidate for lasik and they were very forthright that I may not get the full benefit from it. Shows that they were more concerned with my level of satisfaction versus taking my money.

Hoopes Vision replied:

Thank you so much for sharing this with us, Branden! Our top priority will always be your eyes. It's too bad you weren't a candidate for LASIK surgery, but please let us know if there is anything we can ever do for you!

5 stars Customer since 2015

Dr. Aldredge is a fantastic doctor.

Hoopes Vision replied:

We agree! Thank you, Lee.

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