I've never had to wait for such a long time to get to a patient room and then had to wait again for a doctor to get to my room to see me. Another patient actually came out of his room and inquired as to why Dr. Bradley had still not come into his waiting patient room. The gentleman said he had been waiting for over 30 minutes. I knew I was after him so I knew I had an even longer wait to see the doctor. There is NO SENSE to make a patient wait that long. Besides that, I had been in the outer patient waiting room and I had been waiting there for almost an hour. That was nuts!! I was not happy! I do not know what the problem was. If it's like that again, I won't go back. I'll give it another try in 6 months and see how things go.
Hi Sarah - In the past month since your review, we have been reviewing and analyzing our systems to determine issues that are slowing us down. We have made, and will continue to make, changes to improve and hope that you will have a much better experience when you return in a few months. We can't apologize enough for your wait times at your last appointment and fully expect to be better on your next visit. Thank you for bringing this to our attention, Sarah!