97.0% would refer friends and family to us

5 stars Customer since 2016

Excellent care and service! Everyone on the staff that I met were just awesome! Way to go Hoopes!

5 stars Customer since 2017

Amazing experience with a great team to make you feel welcomed and comfortable throughout the whole process. Wish I did it sooner!

2 stars Customer since 2013

I've never had to wait for such a long time to get to a patient room and then had to wait again for a doctor to get to my room to see me. Another patient actually came out of his room and inquired as to why Dr. Bradley had still not come into his waiting patient room. The gentleman said he had been waiting for over 30 minutes. I knew I was after him so I knew I had an even longer wait to see the doctor. There is NO SENSE to make a patient wait that long. Besides that, I had been in the outer patient waiting room and I had been waiting there for almost an hour. That was nuts!! I was not happy! I do not know what the problem was. If it's like that again, I won't go back. I'll give it another try in 6 months and see how things go.

5 stars Customer since 2017

Excellent professional courteous treatment!

Hoopes Vision replied:

Thank you for your review, Linda!

5 stars Customer since 2015

The wait was a little too long but when we finally got to see the doctor it was great. He was very thorough and offered us options. We would recommend Hoopes Vision!

5 stars Customer since 2016

Excellent all the way around from staff to Doctors

Hoopes Vision replied:

Thank you, Bonnie! We really appreciate the review and kind words.

5 stars Customer since 2017

Very friendly, helpful and very nice facility. I unfortunately wasn't a good candidate for lasik and they were very forthright that I may not get the full benefit from it. Shows that they were more concerned with my level of satisfaction versus taking my money.

Hoopes Vision replied:

Thank you so much for sharing this with us, Branden! Our top priority will always be your eyes. It's too bad you weren't a candidate for LASIK surgery, but please let us know if there is anything we can ever do for you!

5 stars Customer since 2015

Dr. Aldredge is a fantastic doctor.

Hoopes Vision replied:

We agree! Thank you, Lee.

5 stars Customer since 2017

Great service and great experience!

Hoopes Vision replied:

We're glad to hear that, thank you, Thomas!

4 stars Customer since 2016

The assistant, Tereza, was excellent...thorough, efficient, competent, and friendly (I felt at ease and comfortable throughout the tedious preliminary examination, more so than usual). I also appreciated the time the doctor spent explaining his findings and potential issues, descriptions were clear and concise. Frontdesk personnel were patient, cordial, and helpful.

Hoopes Vision replied:

We'll be sure to pass that along to Tereza and the front desk staff. Thank you so much for sharing your experience with us, Boyd!

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