I went to the Greenwood Office to pickup new support inserts. Receiptionist, Crista, was very professional. My visit with the podiatrist was very professional. My surprise was a co-pay, $ 30.00, for merely picking up these inserts. I understand the podiatrist trimmed off the toe(s) of the inserts for the tennis shoes but really, a $ 30.00 co-pay for this? I could have easily done this action. I call the office I normally go to and am told the co-pay would happen even if I was able to be there this day. I understand a co-pay for my initial visit to obtain measurements for new inserts but again really, a co-pay to pick them up??? Again the people I was in contact with at the Greenwood office this day performed a professionals.