My experience getting a replacement crown was exemplary. Dr. Morrissey did a great job explaining as she went along and her assistant was fantastic as well. I was especially impressed with the speed and accuracy of the creation of the crown. No gooey stuff in my mouth to make an impression, no temporary crown, no waiting a couple of weeks for my permanent crown to arrive, no second visit. The entire process only took a little over an hour, and the new crown fit perfectly!