The service was great, thus the 5-star rating. The facility was uncomfortable but not the fault of Ken or staff. The A/C failed and Ken did all he could to make things comfortable. I applaud Ken and staff for this. The owners need to repair/replace the A/C quickly.
We appreciate you giving us a try and being so understanding of the A/C situation. We've had this particular unit for many years and it was old and tired. However, today, we are installing a new unit!
Thank you for giving us a try and for the 5-star rating. We look forward to assisting you in the years to come.
Ken Sterling, Horizon Auto Center, Rockwall's Finest Auto Service and Repair Shop