94.3% would refer friends and family to us

5 stars Verified customer

Quick, efficient and guys were straight forward.

5 stars Verified customer

Our service was great both in customer service and our vehicle was fixed in a timely manner! We would recommend Horizon to anyone needing a good reputable, caring automotive company.

Horizon Auto Center replied:

Mr & Mrs. Sparks,

Thank you for the kinds words and recommendation. We sincerely appreciate each time you've chosen our team to assist with your vehicles, over the years. Our team appreciates the 5-star rating and are here for anything you may need.

Ken Sterling, Horizon Auto Center, Rockwall's Finest Auto Service, and Repair Shop

5 stars Verified customer

Friendly, Honest and knowledgeable!!!!

Horizon Auto Center replied:

Kevin, Thank you for the years you've chosen us to assist with all of your vehicles. We certainly appreciate your compliments and the 5 star rating.

Thank you, Sir.

5 stars Verified customer

Everything I could ask for in quality of customer service and speed.

Horizon Auto Center replied:

Gary,

Thank you for choosing us to assist with your SL550. We certainly appreciate you giving us chance to earn your business and the 5-star rating. Have a great day!

1 stars Verified customer

Spill oil all over my engine and habe it stink and smoke for a good 3 hours? The hell is wrong with you all?!?!

Trash.

5 stars Verified customer

Brakes working great. My coupon was for $35, but only $20 was credited to my bill. I will get this adjusted when I bring my wife's car in tomorrow.

Horizon Auto Center replied:

John,

Thank you for being such a good friend of Horizon for so long. We did take more than $20 off but we are going to give you credit for the remainder on your wife's car today. We truly appreciate you both. Ken Sterling, Horizon Auto Center, Rockwall's Finest Auto Repair and Auto Service

5 stars Verified customer

Excellent service and very knowledgeable. We are a return customer.

Horizon Auto Center replied:

Charley,

Thank you, my friend, for taking the time to acknowledge our team. We certainly appreciate the 5-star rating and the many years that you've chosen us to assist with your vehicles.

Ken Sterling, Horizon Auto Center, Rockwall's Finest Service, and Repair Shop

5 stars Verified customer

Awesome as usual!

Horizon Auto Center replied:

Jennifer,

Thank you for the 5-star rating! We appreciate the years that you and David have allowed us to assist with your vehicles.

Ken Sterling, Horizon Auto Center, Rockwall's Finest Auto Service and Repair Shop

5 stars Verified customer

I gave the detail crew a pickup truck with a ton of dog hair and 8 years worth of wear and tear. My truck looks like new on the inside and you can't tell the dog was Severin it.

GREAT JOB

Horizon Auto Center replied:

Dave, thank you for taking the time to comment on our service. The Auto Detailing is new and I am so happy we met your expectations. We appreciate you. Ken Sterling, owner, Horizon Auto Center, Rockwall's Finest Auto Repair and Auto Service

5 stars Verified customer

The service was great, thus the 5-star rating. The facility was uncomfortable but not the fault of Ken or staff. The A/C failed and Ken did all he could to make things comfortable. I applaud Ken and staff for this. The owners need to repair/replace the A/C quickly.

Horizon Auto Center replied:

Robert,

We appreciate you giving us a try and being so understanding of the A/C situation. We've had this particular unit for many years and it was old and tired. However, today, we are installing a new unit!

Thank you for giving us a try and for the 5-star rating. We look forward to assisting you in the years to come.

Ken Sterling, Horizon Auto Center, Rockwall's Finest Auto Service and Repair Shop