Great touch up service with new stylist today. Emily was professional, friendly and efficient. Best blow out in a while. She offered suggestions, but was not agressive or pushy. Will definitely use her again.
Reason for not giving 5 stars is the salon equipment. You have to move to another station to get a blowbout. Some chairs do not have foot rests. But great value for what you get.
The young man who did my hair I believe was Cameron was very gentle and did a wonderful job...too many a time I have had people that just rip thru my curly hair with brush or comb and it hurts. He was very gentle so much so I would send my 85 yr old mom to him
Great touch up, haircut and blow-out today from Lydiana, who'll be graduating soon.
I've been going to Hoss Lee (aka Jerry Lee, and Career Beauty Academy) since 2010, when surgery prevented me from lifting my arms to do my own hair. You can't beat the value and there's minimal risk using the supervised students, as long as you're not doing anything drastic or too complicated.
The salon is pretty bare bones, the seats and shampoo bowls are not comfortable (hence the 4 vs 5 star rating), but the price is right.
Don't forget to tip your stylist, since they don't get paid for their work - it's experience for them.
This review is for my eyebrow sugar service only. I’m very happy with how my hair appointment went yesterday, and the way that the stylist worked quickly to fit in my root touch up, haircut, and blow dry/style with the limited time left after my brow appointment. As for this brow appointment, I was there for almost an hour and left feeling unsatisfied for the first time in all of my appointments over the years at Hoss Lee. The esthetician-in-training told me that she liked the natural shape of my brows—and then ultimately changed the shape of my brows. In the beginning I told her that I don’t want to change anything and only want to clean up the errant hairs underneath and in between the brows. During the process she mentioned wanting to “fix” the left one and had a supervisor come in to help guide her. Now the left one is a different shape than it’s ever been and both of my brows are thinner than I like them to be. My opinion is that she was very focused on making conversation during the appointment and was not as focused on listening to my request to “just clean up.” At the end I started to leave toward the main lobby and her supervisor sternly reminded her to “walk your client out” which was kind of awkward for both of us. She was a friendly, lovely person, but I’m not sure if she’s ready to be working on client’s faces just yet. I know that small mistakes are going to happen as people practice new skills, but I’ve had many newbies sugar my eyebrows there before and none have ever touched the shape of my brows when I was clear that I only wanted to clean up stray hairs. To me, it’s a big deal to know the difference, and also to have the wisdom know when it’s okay not to make small talk because you need to focus on the work being done.