I was early to the appointment, but was accommodated and didn't have to wait. The salon was not busy at that time. The receptionist was very cordial and my stylist was very nice. She worked very quickly to trim my hair and bangs, but didn't ask for much input about how I wanted it cut other than length to cut off.
The bangs came out a little shorter than I anticipated but they are ok, and will grow out quickly anyway. They probably should have been layered, the stylist didn't ask about that. Also- I would suggest that the stylist offer a mirror so that the client can see the back of her head after the cut next time. Over all the experience was plesant and quick.