97.1% would refer friends and family to us

5 stars Customer since 2021

friendly

4 stars Customer since 2020

Average and the mechanics are good most recently they replaced the battery and did a complete oil change on my 1983 Porsche 928S. They have a service towing your Porsche to the garage and is very ideal for me because I'm down to one Porsche. My 1999 Porsche Boxter was a disaster for me basically I signed a lease to own but when the service engine light was still on and finally the oil leaks were not performed professional and with the help of House Automotive I've saved my money now I've got my 1983 Porsche 928S running again!

5 stars Customer since 2021

Excellent service. I called without an appointment and received same day service. My Cayman runs and feels great. I am exceedingly satisfied with your prompt and expeditious service. I will definitely return and make House Automotive my preferred Porsche Service shop. Thank you for providing me with a sense of security and protection regarding my Porsche Cayman needs.

Peter J. Lopez

4 stars Customer since 2021

Excellent service. Very quick. I purchased an Antigravity Battery for my Turbo. Asked the shop to install it. Fair fee was charged. Only wish was that they should have properly set the clock. No worries.

3 stars Customer since 2019

Overall service was average. Little time spent with customer, didn't have confidence work would be done on time per scheduled service, the final invoice wasn't clear on whether cabin filters were replaced as part of the intermediate service, and the agreed upon discount over the phone wasn't completely honored (phone discussion referenced 15%, but only received 10%). At the end of the day, 5% discount to your customer base is probably meaningless, but more importantly, stated matters should be remembered and honored.

Seems like the shop is trying to pack in a lot of volume....suggest to slow down and spend some time w/ customers, The type of folks that bring their cars to you are probably the type that care more about the car itself so it goes a long way when the shop shares the same appreciation (or at least appear to share it)....rather than just to bring volume in, say "hi, thanks for bringing your car in"....and then here's your invoice and "come back again".

I've given you guys 3-4 opportunities, even after damaging my wheels on a simple tire replacement....I don't see a lot of potential to significantly improve the overall service and experience and suggest management to seriously evaluate how the shop is running as there's plenty of Porsche service providers out there....especially here in SoCal...good luck!

5 stars Customer since 2019

Gary and the whole House team is amazing. Awesome job guys keep it up I’ll see you guys soon.

5 stars Verified customer

Very pleased with the service and price!

5 stars Customer since 2021

Everyone is so professional and courteous. I will never take my Porsche anywhere else. They’re prices were much lower than my local dealer and there was no waiting around to talk to an advisor. The whole process was smooth and painless :)

5 stars Customer since 2021

I showed up without an appt. after noticing my tire was low from a nail. They fixed it fast. Always so kind and helpful.

5 stars Customer since 2017

HOUSE Automotive is first class! They make having your Porsche serviced an easy, hassle free experience by offering flatbed service to pick up your vehicle. The service advisors keep you up to date with the status of your repair. The mechanics are very careful and take precautions to protect your vehicle (both the interior and exterior) while it it being serviced.

I trust HOUSE Automotive so much with servicing my 911 Turbo that I have recommended my father take his Macan GTS to HOUSE for service.

Thank You HOUSE Automotive! We will be back!

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