We are sorry you didn't have a great experience with us. We always strive to achieve the highest level of customer satisfaction. We will use your review to better our service. Also, we would like the opportunity to serve you again.
Customer since 2018
Exellent service. Environment is so peaceful. Good vibes. I met my new stylist Lisa. She knew exactly what I wanted. She is stuck with me. Staff is warm and friendly and so are the clients. If you don’t live in Brooklyn, that’s ok. It’s worth the trip. My advice. Go and see for yourself. You will be glad you did.
House of hair salon as well kept and clean conveniently located right off of Atlantic Ave n Washington. i was quickly given a same day appointment, and upon arrival, i was met with smiling faces welcoming me. it is primarily a hair salon but there is a small narrow room off to the side that is designated for massage. There is light music in background but could use more ambiance- candles, choice of oils, etc. The masseuse was warm and friendly and has a nice touch. i will return.
This is my third or fourth time coming back to House Of Hair and, honestly, each time I've been more impressed with not only the outcome of my hair but with their hospitality as well! Got a trim and it was ACTUALLY just a trim. Not only did I get a great trim buy Trudi, her and Lisa neutralized the stubborn green tint in my hair. I love these ladies, I'll always come back!
The staff took the time to "listen" to what was happening with my hair. Based on what I mentioned, they knew exactly what was physically occurring. Lady Palmer knew exactly what to do, how to fix it, gave great advice for a productive, steady, and timeless outcome. She even gave psychological hairology advise. Lady Palmer also washes and massages the scalp and hair well. Great people, great team, great hair patient care.
Koodos to Ms Lisa and Staff. They are always ready and willing to accept emergency appointments. Their professional and spontaneous response is much appreciated: Not to mention my color , cut and style is awesome.
My experience at House of Hair Salon & Spa was EXCELLENT! The consultation was very informative and not intimidating; the timeliness in providing my hair care service was on point and there was no long period of waiting to be served; each stage of the process was explained very thoroughly and easy to understand; questions were answered with knowledge and clarity; at the end of the hair care service, the stylist explained the next stage of hair care maintenance and what my role is in having healthy hair; and the salon environment was comfortable and inviting. This was an experience of professionalism at its BEST!