We are sorry you didn't have a great experience with us. We always strive to achieve the highest level of customer satisfaction. We will use your review to better our service. Also, we would like the opportunity to serve you again.
Very professional yet very caring. Got the sense that I was more important than my money. That feeling is hard to come by these days.
The girl who washed my hair was very rough. I was uncomfortable and afraid that she was pulling out all my hair. I don't think she understands how to treat natural hair . Also, the stylist did not give me the style I requested.
Services were fine but I was made to wait too long. Despite scheduling an appointment in advance I was made to wait almost 50 minutes for my haircut. The whole point of an appointment is to minimize waiting... This was pretty disappointing.
From braids, natural hair, twists, to relaxer...I've done it all at House of Hair with Lisa and her team. Last week I wanted that mix of big and small cornrows, got a nice wash & blow dry then sat for only about 1 hour to get the braids put in...it was easy and the style is so pretty. No extreme tightness on the edges which is very important to me and no fire on the braids which can make the texture very rough and hair smell. Great experience again at House of Hair!
My experience at House of Hair was exceptional. From the gentleman who greeted me to the best deep tissue massage I've ever had. Everyone was courteous, gracious and professional. I look forward to frequenting the House of Hair. You should too!