We are sorry you didn't have a great experience with us. We always strive to achieve the highest level of customer satisfaction. We will use your review to better our service. Also, we would like the opportunity to serve you again.
Customer since 2013
Lisa is a real Pro. She knows hair and she gets the job done quickly and efficiently.
Lisa styled my hair for the first time last week. I've gotten several compliments already on my natural two strand twist. She was very knowledgeable about healthy hair care. The salon was neat and clean, and all of the staff I encountered were very friendly. I plan to return and would recommend giving this salon a try.
My overall experience was really good. Lisa was really great and offered helpful advice. The only part I didn't like was how roughly the washing assistant combed my hair. She was really nice and listened when I said something but the detangling process was still pretty rushed.
Great service. I told the shampoo girl that I needed extra scalp scrubbing and she did it with no complaint. I also love the way the stylist twisted my natural hair...superb job. She's done my hair before and always does an excellent job. I'm tender-headed but she doesn't hurt my head when she's doing flat twists...it's always like a little head massage. I like that they specialize in managing natural hair because I'm 4C and a lot of places can't handle that.
Another great thing is the music they play. It's always pop music or top 40. It's very pleasant and just enhances the experience.
There's a guy that handles payment and he's very sweet and warm. He has a great sense of humor too.
The only thing I don't like is that they don't do steaming for the hair. Steaming is very helpful for natural hair so it would be nice if they offered that. Other than that, awesome place. Would highly recommend.