100.0% would refer friends and family to us

5 stars Customer since 2014

You are treated like family, and families always take care of you.

4 stars Customer since 2017

Hi Guys,

I am a new customer because of a mailing sent to my home about Imperial Automotive.

Your location has no branding to indicate the Imperial name and the front door was open so I couldn't even see an address. As I suggested when I was there, use the changeable letters on your sign to say Imperial, to let people know. And on future mailings, if there's an oil change coupon, you might want to say right on the coupon "Available at Chicago location only" (I went to the Skokie location first). Otherwise, all is good and I will return.

5 stars Customer since 2014

the check up and grease , oil and filter change was quick. the price was a lot less expensive than anticipated. all top quality work. they really care about my car and my satisfaction. totally top shelf work and quality techs.

5 stars Customer since 2017

Always reliable and great rates. Very honest. Found a new a new shop and am referring friends too!

5 stars Customer since 2014

excellent service

5 stars Customer since 2014

Everything is great as usual.

5 stars Verified customer

Excellent service for an excellent price.

5 stars Customer since 2015

I've been taking my car here for the past three years and they're amazing! I know nothing about cars and I've been taken advantage of in the past, but not here! Everyone is very helpful and honest and I trust them 100%

5 stars Customer since 2014

I LOVE THOSE GUYS...I CAN ALWAYS RELY UPON THEM IN A PINCH....

5 stars Customer since 2016

They provide service,. Never had an issue with them.They go straight to the root of the problem. To be more specific,. They have been my mechanics for twenty years.. I've known George and Carlos ever since they came. Again great service.

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