I am a new customer because of a mailing sent to my home about Imperial Automotive.
Your location has no branding to indicate the Imperial name and the front door was open so I couldn't even see an address. As I suggested when I was there, use the changeable letters on your sign to say Imperial, to let people know. And on future mailings, if there's an oil change coupon, you might want to say right on the coupon "Available at Chicago location only" (I went to the Skokie location first). Otherwise, all is good and I will return.