I’m did not have an appointment because of the urgent concern in my right eye. I was greeted with the same concer n gave me the next appointment available. I am extremely pleased with the service. Thank you very much!
I visited the office for cataract surgery. All the staff from receptionist to the assistants were very friendly and professional. And Dr. howthorne spent time examining me and explaining to me. They treated me well. I gave 4 stars because of the long waiting time, nice if reduce number of appointments. I noticed one mother was having a tough time trying to take care of the toddler during the long waiting.
Dr Hawthorne is a good doctor she listens to what you want to know and explains everything to you. But she needs help she is there buy her self which causes alot of people to have to wait 30 to 40 minutes after your appt. time. Not good. So get her some help please. Thanks patricia martinez
Arrived for my Appointment on time-10:12am. Waited 45 minutes which I believe is a long time . Upset I informed the receptionist I was leaving. Oh well apparently it was no big deal to her. Not even a excuse for the delay. My time is just as important as theirs.
We love Dr Kelly. He's just wonderful. We are very happy with the treatments he prescribes. The ladies in front are so nice and very helpful. The entire staff is great! They take the time to explain everything about procedures and insurance.