I cannot give a proper rating because up to several months ago your system was fabulous but then I lost the function of my foot pedal accompanied by a dialogue box noting my driver had failed. My backup foot pedal, the same model, likewise refused to work. Both were part of the original package that I purchase some years ago.
Though your staff tried to address the problem, even remotely reloading the driver, the problem was never cured.
I engaged my "geek" to remotely go through my system to see if the problem could be identified and rectified, to the tune of over $150+ in fees.
As you will see in your records, he even joined in these communications with your support staff member, Chris, who, to his credit, also tried his best to see what could be done, again, without satisfying results.
Since I relied on your system for supplementing my income and could no longer use it, I was forced to remove your system altogether and switch to an Olympus unit.
Of the two, yours was and remains my preference and still wish I could have it but with no other option, I was forced to move on.