Everyone was nice, but I expected to get a check up AND CLEANING at my first appointment as a new patient. Instead I had bitewings taken and a quick look exam from the dentist and then informed that I need $3200.00 worth of crowns and one filling!!! When I asked if they were going to clean my teeth, the assistant responded that their office doesn't do that at the first visit. What kind of dental office is this???? Oh, and by the way, they had a cancellation and could start their expensive work that same day!!! How convenient!!! Thankfully, I didn't have the $800.00 (what average person would?) to begin the work for the 2 crowns.....when I knew I had chipped a lower molar. I'm sure my dental insurance was billed and I did not get the cleaning someone USUALLY gets at a dental appointment! Especially, my first appointment with this dentist.
We are so sorry for your negative experience at Hudec Dental. We strive to do right by our patients. Yes, there is a very good chance of not getting a cleaning on the first visit. Our Dental Hygienist is the one that cleans the teeth and she has a very full schedule. The Doctor needs to diagnose what type of cleaning is needed as well, which is why we typically have you see her first. The reason you were scheduled with the Doctor in the first place was your chief complaint of a broken tooth, which we allowed time to fix if you would have wanted to. We give comprehensive treatment plans that go over everything that needs to be done in the mouth, while it may be overwhelming, we will definitely work with you to make sure you can get it all taken care of in a timely manner, and break it up into phases to lower the cost per visit.