I do like this dentist office, but I cut my appt. short due to being uncomfortable. If the dental appt. is over an hour, maybe offer a bathroom break. Also, the billing questions are really inconvenient. I agreed to have three fillings done. Half way through and completely numb on both sides, the dentist informed me I needed more work on one tooth. I couldn't ask questions or hardly respond with all the rubber in my mouth. I only ended up with one fixed tooth and had my whole mouth numb for the next for hours. I know prices differ with each insurance plan, but it would be nice to be offered a ball park price and also time for how long the work may take. I had children waiting for me so I had to cut my work short. Everyone in the office seems really intelligent and I enjoy the professionalism. So three things: Bathroom break, better qouting, less pressure when asking if it's okay to do more work (don't ask when there's 5 different tools in my mouth).
We are so sorry for the upset that we caused you, it is not our intent to be insensitive to the needs of our patient's. Please except our appology and know that we will continue to strive to be better at taking care of you and others.