95.2% would refer friends and family to us

5 stars Customer since 2003

My haircut with Ava is always phenomenal… Then I went to Amber and she gave me a consultation and took care of my eyebrows fantastically and of course there’s Marie who made my feet feel like a million bucks and took care of me perfectly!! All these three ladies are exceptional they make you feel welcomed… They know their business… And they take care of you always… Hands-down one of the best places to go not because it’s Mitchell’s but because the people that work there !!! The best!!

5 stars Customer since 2009

First time having Natalie as my stylist and will definitely reschedule with her for my next appointment. She was great!!

4 stars Verified customer

Toby always does a nice job with my brows, she's kind and thoughtful.

The only thing I would complain about is how dusty the walls in the room was. I thought it was wallpaper when a tad closer, I could see the dust 1/4"+ deep up and down the wall. Toby took a used towel wiped the wall and it ended up all over her pretty black sweater.

Someone needs to take a swiffer to the walls, ceilings, vents etc.

5 stars Customer since 2009

Another great experience with Lisa Rose! Great suggestions and my color was beautiful!!

1 stars Verified customer

Today I went to the Hyde park location to replace my shellac. When I told the nail tech that what I had on my nails was the s&n powder she became annoyed. She kept telling me how stupid the powder was and that it would take forever to get it off my nails. During the whole process she made me feel stupid and like an inconvience to her. When she allowed me to pick a shellac color she told me that wasn't a good choice unless I wanted three coats, I told her I was fine with that. She allowed the color but only put two coats on. I feel as if the quality I expected is not there today. I paid more today than I have ever paid before at a Mitchell's salon and I am very disappointed in the quality of the work and how I was made to few leaving today.

5 stars Customer since 2004

Never a bad color or cut with Lexi. Not only is she a gifted colorist, her ability to cut and style are always wonderful. Lexi is fun to gab with while she works on your hair. I recommend her to my daughters and my friends .

3 stars Verified customer

Everyone was nice but the place itself needs a serious update for the prices.

5 stars Customer since 2017

We had a enjoyable time ad recieved great service. My mom is so happy , thank you.

5 stars Customer since 2015

This was my first time getting a facial. Toby was my esthician. She was so professional, informative and very pleasant. I loved my facial with her!!! I will definitely be back to see Toby and I highly recommend her!!!

3 stars Customer since 1999

Average to below average, especially for the price.

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