Sebastian, our 3 year old lab, is not around people much and afraid of most everyone except my wife and I. All of the staff are very loving with him and considerate of his fear and anxiety. He will accept treats from them and will go up to them so they will rub his head and pet him. We have boarded him there a few times and have had him in for exams and treatment. He has gotten to know the place and while still very anxious, is calmer there than other situations he is not familiar with.
Everything is done efficiently and promptly. Everyone is extremely friendly. We have vets that are closer to our home, but we drive the 30 minutes it takes to get here because it is first rate care. It is also important to us that the clinic is staffed 24/7 with a veterinarian. It is also a great benefit that you can drop your pet off for boarding anytime 24/7 and the same with picking him up. Many boarders have very limited weekend drop-off and pickup.