99.5% would refer friends and family to us

5 stars Verified customer

Best auto service I ever had!!! First time here and wont go anywhere else now, for my BMW. The guys were very helpful, patient and personable. Also very honest with what repairs were needed and with the diagnosis. I couldn't ask for better service! Also the cost was fair, proven by checking in with the dealership and with another auto center; these guys are the best.

I had a service engine soon light on for months, so I took it where I knew before these guys ( I had taken it to the dealership). The dealership charged me 3 times as much as these guys for just doing the diagnosis. Then they said I had something I needed to do, that was causing my light to be on ( not to mention the cost for the parts and repair of what they said was the issue was $4200)...no joke...

Import Auto Werks diagnosed the actual problem, fixed it, light is now off....for a fair price $450; it was just my thermostat, where the dealership was saying it was my vanos. Hope this is helpful to someone, anyone!!

5 stars Verified customer

Alvin and Russ are amazing and the work is top notch. Great waiting area shuttle service is offered and they have warranty on there work. Awesome!

5 stars Verified customer

Alvin and his crew are awesome and very professional.

5 stars Verified customer

I would recommend IAw to any BMW owner

5 stars Verified customer

Love Import Auto Werks! I have been going here for years. Alvin, Russ and the team are really terrific! Their service is top notch, work done well and completed on time. Before engaging in any service, Alvin or Russ explain why it is necessary and the cost, there are never any surprises!

5 stars Verified customer

The service was great my car was fixed promptly to my satisfaction.

5 stars Verified customer

Russ is knowledgeable and courteous.

5 stars Verified customer

Outstanding quality of service, honesty, integrity, and fair and transparent pricing. I do 100% of the work on my BMW here with Import Auto Werks.

5 stars Verified customer

I've been bringing all my cars here for several years. I am confident that Alvin, RUSSELL and their techs are as good as the dealership at a fraction of the price. I trust I A W with my cherished BMW's and had them perform work on my VW as well.

If you want a reliable, dependable shop to work on your vehicle, especially BMW, without feeling like you were ripped off then this is the place for you ! Al is on top of his game and has all the latest computers and gizmos to fix your vehicle right the FIRST time.

Alvin diagnosed my first issue over the phone !! Naturally I had him do the job when BMW wanted $ 100.00 just to look at it.

Several times I have driven the 70 mile round trip to I A W and have had my cars AAA towed there !!

A trusted mechanic to me is as important as my primary care physician; maybe more since the human body has not changed much unlike today's high-tech automobiles.

5 stars Verified customer

Excellent service as always.