Reviews

I Care Doctor Herndon

5 stars Verified customer

The front desk staff is nice and gentel.

5 stars Verified customer

Great stop and great doctor

5 stars Verified customer

Taken care of as always!

5 stars Verified customer

Excellent

5 stars Verified customer

My experience was fabulous. Everyone was efficient and friendly. I will be back!

5 stars Verified customer

professionals all the way....

5 stars Verified customer

Dr. Ghanam did a thorough exam, and was personable and friendly. His staff was extremely patient and helpful in assisting me in choosing frames. I highly recommend this practice.

5 stars Verified customer

I enjoy the first class customer service and the interactions with the staff. The quality of their products (and post sale follow up) means I never have buyer’s remorse.

5 stars Verified customer

I love coming here for my eye checks. I have been a patient for years and I don’t think I’m going anywhere anything soon. They are very accommodating and great customer service.

2 stars Verified customer

The employee that discussed contact lenses purchases with me told me that I could receive a discount if I purchased a year’s supply of contacts. He gave me the promotion brochure and the instructions to receive the discount, which would have saved me hundreds of dollars, and that is why I chose to purchase the contacts. However, when I got home and applied for the discount, it turned out that the type of lenses I purchased through him were not eligible for this promotion. Therefore, I spent several hundred dollars and expected to pay much less.

I was frustrated by this misleading information about what I would pay, especially since it cost me hundreds of dollars more than expected.

Next time, the iCare employees should verify that the type of contact lenses are eligible for a discount before selling me them with the promise of a discount.