100.0% would refer friends and family to us

5 stars Verified customer

Friendly staff. Clean and quick.

1 stars

I book a consultation with Meilin Torres introduced herself as the manager at Ideal Image in plantation.She explained me the procedures. I told her I was being cautious finding the right since I met a girl at the gym which mentioned she loved her laser removal but was extremely painful. This came out in the conversation. Meilin immediately said if you are shopping around for prices we are not the company for you! I told her I found her comment rude and obnoxious. I am a business owner and my life revolves about making the best choices for my co and daily life activities only a naive person would sign up right away without consulting & comparing other options. Any beauty procedure i.e breast implants, etc. You want to take the time to find the best practice. She was unprofessional and lacked of customer service. I was perplexed by her airhead way to manage the situation. Instead of apologizing as any competent person that represents a company and its brand would do.NOT COMING BACK Don't be another victim!!!! Since there are other places where they have amazing customer service, their prices are competitive and you're not dealing with dimwit that on her sell speech let's you know she is only a musician, go figure right?? I should have left right as she mentioned she had nothing to do with the medical/beauty industry since she is the manager . Don't waste your time in here!

1 stars

I went in for my first consultation and although everyone was quite friendly, I was immediately told that in order to take advantage of their "sale" and discounted prices, I would have to book their services right then and there. No time to think, review or compare and contrast with other businesses. I was told that if I give my personal information I could be ready to go with the "medical loan" (their fancy words for credit card) should I decide to purchase their exhorbitant packages. I thought the prices seemed high and told them I would call back in a few hours to confirm. I decided not to purchase a package due to pricing yet today I received their credit card in the mail. I was unaware that they would proceed with this given the fact I had not decided when I left the office and now my credit score has been affected. DO NOT go here unless you don't care about your money. There are more reasonable places that can give you the same treatments for a fraction of their costs.

1 stars

I purchased a full-body package for my wife at $5500 back in 2007. Her plan was for 9 full body treatments, split up into 2-3 sessions each (20-30 total sessions). She was told that by the 3rd or 4th session, she would see significant results. She was also told that she was a perfect candidate since she has light skin and dark hair.

A few months later, 4 treatments passed. The hair would fall out within a week, then grow back to normal within a month. They kept going to more agressive lasers, which was more painful (despite having to put a numbing cream to dull the pain). We started getting management involved and went to corporate by the 8th treatment. Opened a BBB complaint, but got no results.

So here we are a few years later. My wife still has to wax the same as before and we are just $5,500 poorer. Not only that, but she had to go to waste time going to 20 1-hour sessions of painful laser treatment.

I would not recommend to anyone!!

Ideal Image - Plantation replied:

We apologize that your wife did not enjoy her experience with us. Ideal Image strives to provide the best customer service to our guests. At Ideal Image we are dedicated to providing the safest, most effective treatments to our Guests. To that end, we only utilize licensed medical professionals to provide treatment. If you have questions or concerns please feel free to reach out to our Customer Service Department at 813-286-8100.

5 stars

I had my first consultation with Meilin today, and it could not of gone better. I went in thinking that I would most likely not get any treatments done, because it would come down to cost. Yet, I was pleasantly surprised. MeiLin was very upfront with me about realistic expectations, which I appreciated very much. There was no hard sales pitch or pressure, I promise. The consultation was very informative, unbiased, and honest. I was able to get very low monthly payments, so I went a head with the first treatment, which did hurt a little, but not any worse than waxing in my opinion. Zapped away the hair I had, and each time it will be less and less. Great experience so far...if you are on the fence, go in for the consultation, and see if it is for you. :) (and no I do not work there, I am just that happy with them :) )

Ideal Image - Plantation replied:

Thank you for taking the time to write a review. We are so glad you enjoyed your experience with us!

3 stars Customer since 2012

Everyone was very nice and welcoming.

Ideal Image - Plantation replied:

Thank you for taking the time to write a review. We are so happy you enjoyed your experience with us.

5 stars Customer since 2012

will recommend to my family and friends

Ideal Image - Plantation replied:

Thank you for taking the time to write a review. We are so happy you enjoyed your experience with us!

4 stars Verified customer

Consultation went smoothly as all questions were answered to my satisfaction. The first laser treatment went well. A little more painful (in certain parts) than I had anticipated, but nothing unbearable. Technician was very good and worked all areas that needed to be treated, even though there was a time constraint. So far pleased.

Ideal Image - Plantation replied:

Thank you for taking the time to write a review about our company. We are so glad you enjoyed your experience with us. You will love the results!

5 stars Customer since 2012

Stephanie made my experience wonderful. I was nervous so she made me feel comfortable through beginning process. Also, the front was helpful with my process of starting the paperwork and what read while I am waiting.

Ideal Image - Plantation replied:

We are so glad you enjoyed your experience with us! Thank you for taking the time to write a review about our company.

4 stars Verified customer

the girls at ideal image plantation offered me a great service and proffesional. Definitely recommend this office for any treatment.

Ideal Image - Plantation replied:

Thank you for taking the time to write a review. We are so glad you enjoyed your experience with us. You will absolutely love the results!