I purchased a full-body package for my wife at $5500 back in 2007. Her plan was for 9 full body treatments, split up into 2-3 sessions each (20-30 total sessions). She was told that by the 3rd or 4th session, she would see significant results. She was also told that she was a perfect candidate since she has light skin and dark hair.
A few months later, 4 treatments passed. The hair would fall out within a week, then grow back to normal within a month. They kept going to more agressive lasers, which was more painful (despite having to put a numbing cream to dull the pain). We started getting management involved and went to corporate by the 8th treatment. Opened a BBB complaint, but got no results.
So here we are a few years later. My wife still has to wax the same as before and we are just $5,500 poorer. Not only that, but she had to go to waste time going to 20 1-hour sessions of painful laser treatment.
I would not recommend to anyone!!
We apologize that your wife did not enjoy her experience with us. Ideal Image strives to provide the best customer service to our guests. At Ideal Image we are dedicated to providing the safest, most effective treatments to our Guests. To that end, we only utilize licensed medical professionals to provide treatment. If you have questions or concerns please feel free to reach out to our Customer Service Department at 813-286-8100.