93.9% would refer friends and family to us

5 stars Verified customer

Everyone was so friendly and welcoming and very comforting. Thank you!

4 stars Customer since 2013

Everyone in the South Windsor, Connecticut, office were very nice, knowledgeable, and truly listened to my concerns to make sure that I had the best experience. My treatments (bikini and underarms) were performed the same day as my consultation. Although I had to wait a short time, I was provided beverages and a nice conversation during my wait. The treatment itself was professional, informative, and not as painful as I was expecting. The bikini area hurt WAY less than than a bikini wax and the underarm area honestly did not hurt at all. I am looking forward to my next treatments and seeing the long lasting results!

5 stars Customer since 2013

I had a great consultation/first session appointment. The whole staff is so friendly and nice! Nathania was so helpful in helping me pick payment plans, treatment areas etc. Just overall EXCELLENT!

4 stars Verified customer

Not as expensive as I was expecting and the staff were great. I have a little more irritation than I was expecting, but far from insufferable. I am hopeful that as the treatments progress I will see lots of improvement. So far so good!

5 stars Customer since 2013

The staff is so friendly and nice! They really make you feel so comfortable and special. Great environment.

5 stars Customer since 2013

Love the results after just one treatment! Can't wait to come back!

5 stars Verified customer

Very knowledgable and made me comfortable every step of the way

5 stars Customer since 2013

I couldn't have asked for a more positive experience. The staff is so professional and welcoming! I am so happy with my decision to move forward with laser hair removal, and any doubts I had were eliminated by the knowledge and encouragement provided by Ideal Image employees. It's so rare to be provided such great customer service, and I really appreciate the extra mile the ladies went to make this such a wonderful experience for me.

5 stars Customer since 2013

Great service.

4 stars Customer since 2013

The consultation was informative and the pricing with the discount was affordable. All the staff were pleasant and a joy to work with. Minimal discomfort with the actual procedure and looking forward to great results