83.3% would refer friends and family to us

5 stars Customer since 2013

Great staff and super friendly! Service was amazing and recommend this office to anyone in the Vancouver area.

2 stars Verified customer

Staff was great...very friendly and professional. There is a problem though with Ideal Images' business model. I went in for the 70% off promotion and signed up for front and back of neck, upper back, chest and brazilian. The cost was $9,000. This means that the before 70% off cost was $30,000!! In doing further research, it appears Ideal Image grossly inflates their cost of services prior to applying the 70% discount. This realization was very disappointing as I feel like Ideal Image took advantage of my desire to have laser hair removal. I guess the old adage, "buyer beware" truly applies to Ideal Image.

5 stars Customer since 2013

From the moment I walked in until the moment I left, I felt very welcome and felt at ease. Everything was explained very well and the payment options were very helpful! I had my first treatment the day I purchased my package and I look forward to the next because I know I'm going to be very happy with everything! Will definately recommend to others!

5 stars Customer since 2013

Great experience for my first treatment. Consultant and NP were very nice and explained everything I would go through very well.

4 stars Customer since 2012

Very professional and friendly staff! I was comfortable even though the procedure I chose is a bit up close and personal.

1 stars

Pushy sales person wants you to sign up to pay full price. Wanted pay as you go option, they weren't willing to offer this. Told her I would think about paying the 7k in advance. That is when the person turned into a terrible used car salesman who didn't want to let you off the lot. Very rude with no long term customer or potential referral thought process.

Will do the treatment just not at this location.

Ideal Image - Vancouver replied:

Thank you for taking the time to write a review. We value any and all feedback. We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at 813-286-8100 so that we may work to improve your guest experience.