The first time I coloured my hair here it was amazing and I really loved it! I went back to get it touched up and brightened for spring and the blonde this time is much more yellow than the white blonde I received last time. I don't love the contrast and there are a couple small blotchy spots which I'm not thrilled about. I make special trips to barrie to get it done so this is not the ideal situation! The customer service is always stellar and the people are lovely. Maybe next time will be better! As a follow up, can I use a purple shampoo or go somewhere else for a toner to change the colour? Or am I stuck with the yellow? Please advise.