My dog felt very comfortable in that environment. The place was clean, though there were animals in different rooms (it didn't smell bad or anything). Everyone was friendly and my dog's Vet welcomed her kisses and love.
The entire staff is very compassionate and friendly. You can tell that they love our pets by the way they take care of them. Dr. Gann is very thorough when explaining everything. Melanie is the best tech and always pleasant and efficient.