97.2% would refer friends and family to us

5 stars Verified customer

Dr. Assell was very thorough and very friendly. Expained exactly what he was doing and why. The staff was also very friendly and helpful. This was my first time there and I will definitely go back.

5 stars Verified customer

Everyone is always friendly and welcoming. Dr. Assell is prompt and always explains everything throughly.

5 stars Verified customer

Service was excellent

5 stars Verified customer

Michelle is the Best of the Beat

5 stars Verified customer

Excellent experience.

5 stars Verified customer

Have always gone and will continue to go to Illinois Eye Care. Love the staff and doctora there.

3 stars Verified customer

I try to avoid the survey because I had unpleasant experience. But keeps on reminding me so here’s my honest opinion.

There’s no value of time. Even though you get there early enough, they’re not on time.

The lady doctor is nice but when she asked of any eye concerns, then I replied, her only reply iwas “Interesting “ but didn’t answer the question at all. But I’ve heard Dr Charles is better so next time I think I should try him.

The rep gave me the wrong eye glasses too. I mean , no offense, I know we are all tired at work but she didn’t apologize and just says that’s strange? But again other rep are nice too. They are good though in reminding appointments. Hope this expensive clinic will give me good experience next time so I will not switch again.

5 stars Verified customer

Great experience

5 stars Verified customer

Outstanding customer service from the team and Dr Bartek

Always understands my needs and make me feel comfortable.

5 stars Verified customer

Dr. Assell was super friendly and detailed when I went in for an emergency. This was my first time and would definitely go back if I lived in the area.