Reviews

Illusion Unlimited Salons - Broadview Heights

5 stars Customer since 2017

everyone is very friendly and attentive

5 stars Customer since 2000

Brad always does a great job!!

5 stars Verified customer

I started out having my hair cut by Dennis in the 80's at the Rockside salon. As soon as the Brecksville location was set up I started going to Monica. Here I am still having my hair cut by Monica at the Broadview location. If, when the salon is sold,and Monica does not stay with an Illusions Unlimited location, I will follow her to her next location. I've always appreciated the way Illusions Unlimited has their stylists do further training. It really helps keep them current.

Illusion Unlimited Salons - Broadview Heights replied:

What a great history to have with Illusion Unlimited Salons! We value each and every guest because of your continued loyalty. Rest assured we will keep all of our guests updated with any news and you will always have an appointment here at Illusion Unlimited Salons with Monica!

5 stars Customer since 2017

We were informed that the salon is for sale and if not sold by December, it will be closed. If this happens you will lose many customers since we will not travel to your other locations. I like my stylist and will follow him if he is not at Illusions.

Let's hope you make every effort to fund a buyer at a price they can afford. I will drive to where ever my stylist is and your patrons would appreciate you dropping the non compete clause that most salons have.

Illusion Unlimited Salons - Broadview Heights replied:

Thank you so much for your inputâ?¦we are hoping for a buyer as well so that those that wanted to stay would have that choice. We are working with a broker that is familiar with the industry & also doing their best in this very uncertain time. The owners are working with attorneys, landlords, staff , etc on the most fair & effective ways for everyoneâ??s future. They choose to let employees & guests know 5 months in advance vs most businesses that lock the doors with no notice. Including knowing that there would be some resentful feelings. This was not an easy decision on the owners. Rest assured all of our guests will continue to be updated.

5 stars Customer since 2021

The staff was very friendly, engaging. I’ll definitely go back again.

5 stars Verified customer

I've been a customer of Brad's for over 10 years. I'm always pleased with whatever he does to my hair--he's that good.

5 stars Verified customer

Kelly listens to what I want. She will let me know if my hair will do what I’m asking or not. I like my cut. She is very personable. Love her.

5 stars Customer since 2021

She did such an awesome job with my hair!!! I’m obsessed and can’t wait to come back in 5 weeks :)

Illusion Unlimited Salons - Broadview Heights replied:

Hi Annie! We are thrilled to hear that you are in love with your hair! We look forward to seeing you in 5 weeks as well!

5 stars Customer since 2011

Always excellent. Would not go anywhere else!!!

5 stars Customer since 2019

She is a great hairdresser