5715 Broadview Road
Parma, OH 44134

Mon: 9:00AM - 2:00PM

Tue: 10:00AM - 7:00PM

Wed - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 6:00PM

Sat: 8:00AM - 4:00PM

Sun: Closed

96.0% would refer friends and family to us

5 stars Verified customer

Nice and friendly experience.

5 stars Customer since 1999

Donna always does a fabulous job.

5 stars Verified customer

Liked working with Jill to find a new hair color and style.

5 stars Customer since 2018

Very friendly and clean salon. Scheduled an appointment for my hair. Only got an eyebrow wax this time.

1 stars Verified customer

Have been bringing my grandmother to get her hair done here for a few years now. Usually she gets a perm and hair cut but this time we just did a hair cut. I am beyond upset with the haircut and the price I paid for it. It was a short cut but it's so choppy and uneven, like the type of haircut children give themselves when they find scissors they shouldn't have!!! The time before this visit we did the perm and her scalp was so burnt it peeled for weeks! Probably should have learned a lesson then but we will never be coming back here!

Illusion Unlimited - Parma replied:

Dear Anonymous,

I am truly sorry this was your experience. We guarantee our work & would be happy to have another stylist if preferred take a look at it & correct any issues. If it is a case that it is too short there is no charge until we can get it back to where it was originally & help her work with it during the transition.Unfortunately without knowing who you are I am unable reach out to you.

If there was an issue with scalp irritation from a perm in the past many times medications & such do have those affects, again without knowing there is an issue we don't have the ability to help you.

We take feedback(good & areas we can improve )on very seriously & have been in business for over 50 years.

About pricing we have several programs to help w/your beauty budget.

My name is Marcy & I can be reached at 216-661-6887 - would love the opportunity to help you & your Grandmother.

3 stars Customer since 1999

The salon needs major cleaning and paint

5 stars Customer since 1999

Awesome!#

5 stars Verified customer

I love going to see Kira. She's been my stylist for years! The salon is always welcoming and incredibly accommodating. The best!

5 stars Customer since 2018

Excellent haircut and perm created by Sharon for my 84 year old Mother-In-Law. She got exactly what she wanted and was very pleased.

5 stars Customer since 2007

Always love my time at Illusions. I always leave beaitiful!