WELL..... I love going to this salon and never had nothing but the best service and everyone is always so friendly. I can in last Saturday as a last minute thing and they were so nice to fit me in. I showed my stylist what I'd like to do with my hair and she did a good job, but the end result wasn't what I expected but I was okay with it.
It's been only a week and my hair looks exactly the same as it did before my coloring. I don't know what happened and my hair is usually good at keeping in a color, just a little upset that after spending the money and have nothing to show for it afterwards.
Karen, I am sorry your hair wasn't up to you're expectations, I will be calling you to get more information and see about getting you back in to look at your color. Please know that we want you to be happy with your hair and if something isn't right please call as soon as possible, so we can determine whats going on and fix it. Thank you, Alicia asst. mgr.
On my most recent appointment Sarah did my color and Christopher did my cut and style. As always, it was a great experience and I was extremely satisfied with the end result.