First off, Michael is the best service manager IN THE WORLD!
He is always honest. Even when it's uncomfortable. He always makes the time. He explains things clearly. He goes out of the way to make his customers happy. He doesn't try to shake people down for cash.
I needed my car diagnosed. He took care of this and pinpointed the problems and gave me options to resolve it.
Sam is also great. He calls his customers over the weekend to make sure satisfaction was obtained. No one else does service like this. I wish them continued success.
Red 5 series BMW