Import Specialty Service LLC
Automotive
375 Glenrose Ave.
Nashville,
TN
37210
(615) 834-6464
Mon - Fri: 7:30AM - 5:00PM
Sat - Sun: Closed
About
We are Nashville's dealer alternative car repair and maintenance, specializing in luxury imported automobiles. We welcome a wide range of Asian and European automobiles. Our services includes routine maintenance, diagnosis and repair, tire sales, alignment, road-force balancing. You can trust us with the total care of your fine automobile. And we can provide basic maintenance of most other imported automobiles. We are a Bosch Authorized Service Center. We employ ASE Certified Technicians. We are a member of the Independent Automotive Professionals. Also, we are proud to be a member of the Better Business Bureau. Our services include a 2 year 24,000 mile Service Warranty.
Services
- Alternators and Starters
- Asian Repair
- Batteries
- Brake Repair
- Brake System Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Diesel Specialist
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Radiator Replacement
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Rod Kruse
Byron Kruse
Ryder Gibbs
Certifications & Memberships
5 stars MARILYN & FLETC M Featured review
Great service Honest and dependable
Import Specialty Service LLC replied:
Dear Marilyn & Fletcher,
Thank you for your kind remarks and for the many years of loyal patronage. We truly appreciate it and remain committed to you.
Warm regards,
Rod Kruse
Founding Partner
5 stars Anonymous Verified customer
Rep was very knowledgeable and helpful in determining the most crucial repairs necessary. Staff helped find issues with ... Read More
5 stars GARNER & STACY C Verified customer
First Class!
5 stars DEANNA S Verified customer
Excellent Service from appointment scheduling to shuttle service to vehicle pickup... will definitely be back. I know my ... Read More
5 stars JANE K Verified customer
I appreciate the great service I received with Import Specialty Service. Whatever was required, (i.e. windshield wipers ... Read More
4 stars PATRICK B Verified customer
The team was very detailed in their explanation of the system diagnostics. They also completed the work in a timely fas ... Read More
5 stars WILLIAM O Verified customer
like doing business here. Quick response to a developing major problem. Appreciate it.
5 stars LIBBY & TIM Q Verified customer
Ryder Gibbs is the man. He made a difficult situation a lot easier. Thanks to everyone for turning the car repair around ... Read More
5 stars JENNIFER H Verified customer
I am a brand new member of the "Mini family" when my emissions light came on. The preowned car company doesn't service M ... Read More
5 stars ALEX (ALI) B Verified customer
Great people, great communication
3 stars TRACEY G Verified customer
The customer service was good but don't expect to be treated like an equal when speaking to mechanics. Also felt like I ... Read More
Import Specialty Service LLC replied:
Tracey, I'm sorry that you feel that our business took advantage of you. You told our people that two other shops told you that you needed front control arms. Our technicians confirmed that diagnosis with the added urgency that they represented a safety hazard. With that in mind, this repair represented a foundational issue that had to be addressed before other evaluations could occur. Our concern with that repair was getting the safety concerns addressed. When we test drove the car post-repair we had no way of knowing that another symptom would appear.
Control arms are suspension components. The noise that you asked us to identify after-the-fact is coming from the steering pump.
These are facts. We do sympathize with the impact of aggregated costs when multiple systems fail. But reluctance on our part to assume responsibility for this "bad news" has nothing to do with gender bias nor does it represent dishonesty on our part
If you feel that our business was discourteous to you in anyway please accept my personal apology. Founding partner,
Rod Kruse