98.8% would refer friends and family to us

5 stars Customer since 2020

Awesome Job as Always!! Great Vendor for us

Indiana Mold Remediation replied:

Thank you so much! We look forward to working with you again!

5 stars Customer since 2021

Jill is absolutely great to work with. She was always so pleasant and answered any questions that myself or my realtor had. Mark was prompt courteous and thorough.

I would definitely recommend them and if needed I would use them again.

Shirley A

Indiana Mold Remediation replied:

Thank you so much! We look forward to working with you!

5 stars Customer since 2020

Excellent. Thanks for your help and input. We will use their service to eliminate mold in.our craw space.

Indiana Mold Remediation replied:

We look forward to working with you!

5 stars Verified customer

Great as always. Appreciated Brian's prompt visit to the house, expertise in figuring out what was needed, swift execution and all at a very fair price.

5 stars Customer since 2020

Haven't had the actual service performed yet, but already very impressed with this company. Mark Akers came out to inspect my attic and crawlspace, as I requested. There were no scare tactics and no upselling. Mark offered several things I could do myself or with a helper to cut down the costs I'd incur from Indiana Mold Remediation, and offered tips on how to prevent future mold growth that would be handy whether or not I decided to hire his company. Interacting with the company is very easy via email - they use modern technology (Zendesk) to facilitate good customer service, and I've received prompt and friendly responses to every one of my questions or concerns. The work was priced very fairly - and unlike any of their competitors that I received estimates from, they offer a one-year guarantee on their mold remediation work. The estimate was very detailed and broken out by line item so I could prioritize the most important work in my mind or save money by handling some work myself. I ended up asking them to do all of the work, but appreciate the consumer-friendly practices.

Again, I have not yet had the service performed, and will write an updated review once I can comment on the quality of the actual work. For now though, I wanted to write a glowing review just on the basis of receiving an estimate and communicating with the office staff. I formerly worked at Angie's List, and know from experience that not many companies do such a great job communicating and educating. Great work so far!

Indiana Mold Remediation replied:

Thank you so much for your kind words. We look forward to working with you!

5 stars Customer since 2013

They do a great job. I have used them for years.

Indiana Mold Remediation replied:

Thank you so much! We look forward to working with you again.

3 stars Verified customer

When buyers scheduled appt for remediation, was not explained to them that they did not need to let contractors in. They didn't understand that you had access with lockbox. Needs to be explained.

Indiana Mold Remediation replied:

You are so right. This should have been explained to the homeowner and I apologize. We will work harder in the future to communicate this to the customers.

5 stars Customer since 2017

Great job!

Indiana Mold Remediation replied:

As always it was a pleasure working with you!

5 stars Customer since 2020

Great experience as always. Brian came out to do a follow up inspection/quote of a listing I have. Brian explained what was going on and the work required to remediate correctly and provided an affordable quote to complete work. Brian and IMR are my go to for all my client's mold and crawlspace needs.

Indiana Mold Remediation replied:

Thank you, we look forward to working with you again!

5 stars Customer since 2020

Mark was knowledgeable as he presented the situation and treatment of our mild mold issue. Scheduled treatment quickly.

Very professional and reasonably priced.

Indiana Mold Remediation replied:

Thank you!

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