662 Durham Rd
Newtown, PA 18940

Mon - Thu: 9:00AM - 7:00PM

Fri: 9:00AM - 5:00PM

Sat: 9:00AM - 1:00PM

Sun: Closed

97.1% would refer friends and family to us

5 stars Customer since 2019

We always receive excellent care at Indian Walk Vet Center. The doctors are very knowledgeable, experienced and professional. But most of all: they care! Both for the pets and for their humans. We are usually serviced by Dr. Comings who is very patient with our dogs and with us. She takes her time to listen and gather information and then she discusses her findings and recommendations in a very clear and effective way. We really appreciate her care. The techs are all awesome too. They genuinely care, and educate us well post procedures. We can always call with questions and there is consistent follow-up. Overall, IWVC provides a very warm, caring and expert environment.

5 stars Customer since 2004

This was the first time that we met Dr. D. Comings. She was extremely thorough in her examination of Mason as well in the recommended treatment. We will be having a recheck visit in a month. The technician, Kristine, was wonderful with Mason as well as her assistant vet tech, Erica. We were very pleased with the entire visit.

5 stars Verified customer

Excellent and responsive care for out cat Avril. I would highly recommend.

5 stars Verified customer

Excellent care, as always. The staff at Indian Walk is very caring of each and every pet.

5 stars Customer since 2016

The entire staff and especially Dr Epslin went above and beyond in caring for Zena.

5 stars Customer since 2018

I love this veterinary practice! Every staff member treats you and your pet as if you're the most important patient in the office. I would see any one of their vets for my pet care, I happen to see Dr. Comings because she helped our family navigate the overwhelming decision to put one of our beloved dogs to sleep a couple years ago. Dr. Comings and the staff were compassionate and gave us all the time we needed especially during Covid restrictions. I would recommend Indian Walk to anyone in search of a veterinary practice.

5 stars Customer since 2020

Dr. Esplin and her staff always treat us with friendly courtesy and their COVID policies make everything streamlined and comfortable to the degree that I hope they stay in place forever - text when you arrive, get called in when it's time for your appointment (this is so much better than waiting in a crowded waiting room with a tense animal!). Each time we visit, the doctor comes in fully versed on our most recent conversations about our dog and any issues he's having. At some vets, I've felt as if I was Bill Murray in Groundhog Day explaining the facts anew on each visit. Most importantly, no matter the necessary poking and prodding that is taking place as our pup gets his exams and treatments, the team at Indian Walk comfort and calm him so that he never seems at all uncomfortable. I highly recommend their services for your four legged family member.

5 stars Customer since 2020

Indian Walk is wonderful to my guinea pig, Pepper! I always feel better after speaking to your staff or having Pepper seen. Everyone is so kind and compassionate and good with her.

5 stars Customer since 2010

Fantastic staff , Drs and service!!!

5 stars Customer since 2018

Just picked up some bravecto. Easy peasy!!!

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I get hair color regularly at David Witchell's and Jack is my stylist. When I came to the salon I mentioned to him my upcoming travel schedule as well as wanting to have more vibrant color on my hair from the last one he was checking on what he has done at my traveler info paper. He said OK and he has returned with a mix looked different. I inquired about the mix as it looked gray and didn't turn into the reddish color it normally does while he was putting it on. He brushed me off to say, it is the same no difference...After he applied the color and left, I also noticed that the color was turning darker, not reddish and I found him upstairs to speak and show him what was happening. He was with the client, he brushed me off the 2nd time without even looking at what I was explaining to him about. He said, he used the same color and everything is fine. When I returned home and let my hair dry I could see that the gray was covered but my hair looked like the roots grown long and not like I just got a root touch up and it looked my darker than it was. I am writing this long review to show you that as a client I was shut down 3 times and my voice was not heard despite the fact I was trying to course correct. It is often that the answer is "come back and we will fix it" but that ignores the importance of the client's time as well as the treatment frequency to the hair. That is not a good process or an answer. What needs to happen is to have a quality check the work while it is being done and prevent errors and ,misuse of client's time as well as the stylists. I gave that opportunity to Jack 3 times and that wasn't taken. He never even once to come back to see what was happening to my hair after being washed despite the fact he was downstairs. I am not looking for a special treatment but getting things done properly since I am an expert in Process Improvement and Client Satisfaction. I had a similar experience with Brett about 2 years ago and I switched to seeing Jack at that time. I notice that your senior stylists see their clients as something to get rid of from their chair as quickly as possible and don't care about the quality of their work. We pay senior stylists fee to get the expertise. If I am spending more time with the assistants and not getting the expertise then I wonder about the value I am getting. You may want to consider a Client Service and Quality training for your stylists...
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